Effective client communication builds trust. Avoid jargon and use analogies. Explain processes with visuals or diagrams. Break down timelines into milestones. Clarify scope with simple terms. Listen actively and confirm understanding. Use real-world examples to explain features. Offer recorded demos or tutorials. Set expectations clearly and early. Create FAQs for common questions. Provide regular updates in plain language. Translate technical terms into business benefits. Use storytelling to convey value. Encourage questions without judgment. Empathy is key—speak with their priorities in mind.
